Terms & Conditions
Terms & Conditions - The Basics
By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the site.
Products & Services:
All items are handmade and subject to availability. We reserve the right to modify or discontinue products at any time without notice.
Payments:
Wix manages the setup of the payment system as it manages the security of this site. We accept payments via credit / debit card / PayPal - for further information visit Wix.com. All prices are listed in GBP and include VAT where applicable.
Refunds & Returns:
Please refer to our Returns & Refunds Policy for full details. Custom items are non-returnable unless faulty.
Shipping:
We ship within the UK but do not currently offer international delivery. Shipping times are estimates and not guaranteed. We are not liable for delays caused by third-party couriers. See Shipping Policy page for further information.
Damages:
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. All items are intended for decorative or personal use only.
Intellectual Property:
All content, including images, logos, and product designs, is the property of Hooked on Threadery and may not be used without written permission.
Acceptable Use for Everyone's Safety:
You agree not to use this website for unlawful purposes, including but not limited to:
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Uploading malicious code
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Harassing or defaming others
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Violating intellectual property rights
Changes to T & C's:
We may update these Terms & Conditions at any time. Continued use of the website after changes implies acceptance.
Privacy Policy:
Your privacy matters to us. Please see our Privacy Policy for details on how we collect and use your data.
Governing Law:
These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us:
Any further questions?
Send us an email: