Terms & Conditions

By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the site.

​

Products & Services:

All items are handmade and subject to availability. We reserve the right to modify or discontinue products at any time without notice.

​

Payments:

Wix manages the setup of the payment system as it manages the security of this site. We accept payments via credit / debit card / PayPal - for further information visit Wix.com. All prices are listed in GBP and include VAT where applicable.

​

Refunds & Returns:

Please refer to our Returns & Refunds Policy for full details. Custom items are non-returnable unless faulty.

​

Shipping:

We ship within the UK but do not currently offer international delivery. Shipping times are estimates and not guaranteed. We are not liable for delays caused by third-party couriers. See Shipping Policy page for further information.

​

Damages:

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. All items are intended for decorative or personal use only.

​

Intellectual Property:

All content, including images, logos, and product designs, is the property of Hooked on Threadery and may not be used without written permission.

​

Acceptable Use for Everyone's Safety:

You agree not to use this website for unlawful purposes, including but not limited to:

• Uploading malicious code

• Harassing or defaming others

• Violating intellectual property rights

​

Changes to T & C's:

We may update these Terms & Conditions at any time. Continued use of the website after changes implies acceptance.

​

Privacy Policy:

Your privacy matters to us. Please see our Privacy Policy for details on how we collect and use your data.

​

Governing Law:

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

​

Contact Us:

Any further questions? 

 

Send us an email:

HookedOnThreadery@outlook.com​